Add 24-Hour Trouble Zones to a Vista-P panel

How do I Add 24-Hour Trouble Zones to a Vista-P panel?

The Vista-15P, Vista-20P and Vista-21iP offer the option of a Configurable Zone type (2 on the Vista-15P, or 4 on the Vista-20P) which can be configured to provide a non-standard response in the event of such incidents as Loss of Heat, High Temp, Low Temp, Flood, or Refrigeration trouble. Configurable Zone Types allow you to choose the Contact ID reporting code for alarm and/or trouble, which is helpful when reporting to a Central Station.

The following settings will create a zone which activates a keypad trouble upon open or short (hardwired zones) or off-normal condition (wireless) whether the system is armed or disarmed, and will report the Contact ID Code specified if enabled (in this case, it would require a trouble report code in programming location *60). These examples assume this is the first Configurable Zone Type being programmed on the system, and will use Zone Type 90.

For a Hardwired Zone, enter programming and in *182, enter the following 10 digits:

8, 2, 8, 2, 8, 2, 0, 0, 0, 2

For a Wireless Zone, enter programming and in *182, enter the following 10 digits:

0, 2, 0, 2, 0, 2, 0, 0, 0, 2

In programming location *183, you must enter the Contact ID report code you wish to use with zones programmed as this type (Zone Type 90).

Loss of Heat – Program *183 as 1, 5, 3, 1, 5, 3

High Temp – Program *183 as 1, 5, 8, 1, 5, 8

Low Temp – Program * 183 as 1, 5, 9, 1, 5, 9

Flood/Water – Program *183 as 1, 5, 4, 1, 5, 4

Refrigeration – Program *183 as 1, 5, 2, 1, 5, 2

In zone programming, go to the appropriate zone number and program it as Zone Type 90.



Free Alarm System Monitoring

Control Your Security System From Anywhere For Free!

Control your security system from your computer or Smartphone. Get Alerts by text or email.

EyezOn’s EnvisAlerts service allows complete control of your new or existing “traditional” security system from a computer or Smartphone anywhere you have an Internet connection.
No Phone Line? Not a problem. EnvisAlerts allows your panel to connect through your Internet connection instead.
“Traditional” panels require telephone line to communicate. More and more people are giving up their “hard” phone lines in favour of VoIP or Cellular.
Full Featured
  • Remote Arm (Away & Stay, Quick Arming)/Disarm/Zone Bypass/PGM Control (depending on panel model)
  • Event Logging
  • Receive Alerts by e-mail or SMS.
  • See at a glance zone status.
  • New “Smart Phone” optimized version of the ESP portal. Works with iPhone, Android, Windows Phone and Blackberry.
So What Do You Need To Get Started?
A new or existing DSC or Honeywell (Ademco) security system.
EyezOn’s EnvisaLink 3 security interface module.
Available through TRi-D-FX

False Alarms Calgary

False alarm fees

The Calgary Fire Department (CFD) can assess fees for select, non-emergency services such as response to repeated, preventable false fire alarms.

Through the City of Calgary Fire Fees Bylaw, the ultimate goal of the Calgary Fire Department is to reduce the number of false incidents to which fire crews respond each year.

Fees apply for false alarms within a calendar year:

First false alarm: No charge

Second false alarm: $265

Third false alarm: $265

Four or more false alarms: $530/alarm

The routing of security alarms to the CFD is prohibited and will be subject to a fee of $530 upon a first offence and for every additional alarm.

If a false alarm signal received by the CFD is followed by a secondary call from the building confirming there is no fire and that a fire alarm has been reset, the fee may be reduced by 50 per cent.

For more information about false alarm fees, please call 3-1-1 or 403-268-CITY (2489) if calling from outside Calgary or visit the fire fees bylaw page here.


Looking For A Quality Alarm System in Alberta

Re post from the Edmonton Police Service.

An alarm system is only as good as the reliability of its power supply. The most dependable system that operates on household electric power, with emergency backup power provided by a battery to assure operation during emergencies. A rechargeable means of automatically reporting battery failure should be included. In addition, a service and maintenance contract that includes automatic battery replacement when needed is highly desirable.

  1. Some visual or audible signal should be provided to alert you to a malfunction in the system prior to operation.
  2. Any components that can turn the system on and off or render it otherwise inoperative or ineffective should be tamper-resistant.
  3. A quality system should carry a reasonable warranty covering both parts and labour, from both the manufacturer and the installer for a period of one year from the date of installation.
  4. The alarm system should be capable of being easily upgraded at minimal cost to meet changing needs, e.g. smoke, fire, medical, water, temperature and any change in legal requirements.
  5. Since any system of this type will require service from time to time, be sure that the company you deal with can provide service promptly.
  6. Make sure you understand your system thoroughly. Be aware of its capabilities. You should be made familiar with all the details of operating the system and receive verbal as well as written instructions covering all circumstances.
  7. The alarm system should also be easy to learn to operate for everyone who may require access to your premises, e.g. children, guests and key holders.

Equally important, you should be sure to cooperate with local crime prevention programs, as well as with all reasonable requests and requirements made of alarm system owners by your police service. By properly registering your system, as well as advising authorities of whom to contact should you be away when your alarm sounds, you will greatly assist them in providing maximum protection to you, your family and your community.  For information on how to register your intrusion alarm system contact the Edmonton Police Service  Alarm Program at (780) 421-3410.


Perimeter Protection

Perimeter protection refers to sensors installed on doors and windows. They set off the alarm whenever a window or door is forced open. Full perimeter protection means that every possible point of entry has a sensor.

Interior protection, on the other hand, refers to a “motion sensor” being used to detect someone inside.

Installation of the perimeter devices is straightforward, while the installation of interior sensors can be tricky. If you have animals, a “pet alley” will be necessary to avoid false alarms. A “pet alley” is created by using a special lens that prevents a sensor from detecting motion near the floor. This option can allow your pet to roam the area when the system is on, as long as it does not jump or climb on something inside the detection area. The installer must be careful to avoid putting the sensors where heating ducts or the sun’s ray can cause temperature changes to be detected, creating a false alarm. Price of the sensors also determines accuracy. More expensive sensors often have higher immunity to false alarms. More expensive systems have formulas and double checks that reduce the possibility of temperature changes, insects and flapping drapes creating false alarms.

Dual technology sensors, using both infrared and microwave detection, reduce false alarms but cost more. Two sensors may also be aimed at the same area, from different angles, and wired to require dual activation before sending in an alarm. Again, this reduces false alarms and will double the price.

Two or three perimeter detectors backed up by a motion sensor is the most inexpensive possible layout. However, it is easy to violate. Since most false alarms come from the sensor and presumably a cheap layout will use a less expensive sensor, it may tend to cause more false alarms.

Reasonable perimeter protection (cover on the most accessible windows and all doors) with good motion sensors, well placed, gives adequate protection. Audible sirens may be considered to scare away intruders. A good system should have a remote keypad that is at a convenient location for entry/exits. The “brain’ or “guts” to any system is called the “control panel”. It should be in a remote location, hidden.

Glass Break Detectors

A number of companies make glass break detectors. These are devices that set off an alarm when breaking glass is detected. They tend to be sensitive to similar sounds, like jingling car keys or a dropped plate in the kitchen. If adjusted to avoid false alarms from anything other that the actual window panes, they may not work when those panes are actually broken. Fortunately, burglars rarely enter through broken glass. They reach through a broken pane to unlock and open the window frame or door (Burglars don’t want to get cut either). Opening the frame or door then sets off the alarm.

Therefore, these should be used only when a massive glass area represents the obvious entry point and careful calibration must be used for effective detection.

Hard-wired vs. Wireless

Hard-wired systems run wires through your walls and floors to connect the sensors. The advantage of a hard-wired system is dependability. There are no batteries to change. The sensors are easily concealed. The disadvantages to hard-wired systems are that they take longer to install, and require drilling into walls and ceiling as well as lifting carpets during installation.

Wireless systems’ sensors transmit a radio signal when they detect an intrusion. No wires are needed. They can be installed in a few hours with less mess. Changing the system later is easier.

Wireless systems have batteries that must be changed. Most should be replaced annually.

Supervised vs. Unsupervised

Supervised systems tell you when a door or window is open. They indicate if a sensor is not working, usually meaning a battery died. With most, the alarm control panel is able to locate the problem.

When you leave a door or window open, or if a sensor is not working, you won’t know it with an unsupervised system. The danger is that your alarm will be set but a window may be open.

What About Off-Premises Monitoring?

A proper home alarm system should feature a distinct signal on the premises, both inside and outside. In this manner, the occupants, the intruder and the neighbours are alerted at the same time. The alarm signals may be a loud bell, buzzer, siren, horn or other warning device and may also be installed with various automatic lighting features which either turn on the household electric lights or activate special emergency signal lights. Warning decals or similar emblems affixed to the home’s point of entry are also useful in deterring intruders.

The mere fact that an alarm system exists is often sufficient deterrent to discourage a burglar even before he tries to force an entry. In addition, the local alarm signal is generally enough to scare off most intruders once they sound. Silent alarms which do not sound on the premises, but merely alert an off premises monitoring source are not recommended for residences, since they allow the intruder inside where he may be in a position to threaten an occupant while police respond to the silent signal.

However, the procedure of transmitting an alarm signal off the premises to a monitoring location is an excellent additional form of protection. Such off-premise alerts mean that help will be on its way.

Keep alarm company signs clean and in plain view and request a replacement decal for your Edmonton Police Service Alarm Permit when damaged or faded. Requests scan be made through the Edmonton Police Service Alarm Program at (780) 421-3410

Alarm signals are generally transmitted via direct connection to a central monitoring station by means of special leased telephone lines, or by various forms of automatic telephone dialers utilizing the existing household telephone line. In the latter approach, there is a dialling device which utilizes a digital dialer which transmits a special coded signal. Where combination alarms are installed, the transmitter should differentiate between the various types of alarm signals., i.e. fire, burglary, medical emergency, etc.

Systems should be capable of pinpointing the location of an intrusion within your home; such a feature is certainly an advantage to the police officer responding to an alarm signal; or to a technician trying to locate a problem sensor. The central station employs trained personnel whose ONLY function is to remain alert for alarm signals and act upon them which usually involves dispatching either alarm company personnel, a private guard service, local police or fire officers to the scene.



Home Security Alberta March 31st 2014

Considering the amount of time we spend in our homes, there is not doubt to why we spend so much time worrying about the safety and security within our homes.

An easy way to make your home feel safe is to lock your doors – if someone is scouting your home, they will see that you always use keys to enter. Invest in an external motion sensor system to trigger a main external light to light up your front step, which is an easy to afford option – lights scare prowlers off. With that in mind, a few extra lights to illuminate your house can not only make the house a little safer, but also accent the house and any landscaping very nicely.

Investing in a basic home security system is worthwhile – if any exterior windows are doors are opened while the system is active, sirens will sound and a signal will be sent to an alarm monitoring company. Of course, by the time the police arrive, it will be 15 minutes or more later, so the monthly fees for monitoring may not be worth it, but the siren that sounds is normally loud enough to alert everyone in the house, as well as for several houses around. Most new houses include the wiring for a system as part of the standard build for the house, making it very easy to roll one out in the future.

Consider investing in a fire-proof and water-proof safe if you have a higher end need for safety and valuable assets to protect. Fire-proof is a necessity, since the biggest risk to a home is fire, and water-proof is a requirement, since water will be used to put out said fire – if you want to keep any irreplaceable documents, they need to be kept in a water-proof environment. Another option is to consider a safety deposit box at a local bank – they are far more affordable on a monthly basis.

Learn about your neighborhood, and if your home is in a neighborhood with a higher rate of crime, consider installing bars on any ground-accessible windows – they are a visible sign of physical security. Also, keep your curtains closed on the main floor – they make it harder to see in if someone is trying to figure out if you have anything worth stealing.

The safest home is one in a safe community. Be involved in your community – a strong community has a better chance of rejecting any negative criminal elements as well as supporting positive ones. Community programs like Neighborhood Watch encourage each member of a community to watch out for each other, and as a result, common crime in those neighborhoods is dramatically lower.



Wireless or Not Wireless Alarms

If you’ve been considering investing in a home security system, you’re probably aware that there are a variety of shapes, sizes and price ranges. The real challenge is in deciding between wired and wireless alarm systems.

Wireless alarm system or wired alarm system?

The truth is that a wired or wireless home security can be monitored by a professional security company. Both can be installed as a DIY project or by a professional, although an experienced security professional, such as ADT, is often recommended if you want to add sensors, remote arm and disarm, etc.

Traditional systems can be just as effective as a wireless alarm system, but one disadvantage is that they run off electricity supplied through electrical wires.

Some other advantages of wired systems:
  1. Wired systems can often accommodate several ‘zones’ of protection.
  2. They are reliable.
  3. The system tends to be less susceptible to radio or electrical interference.
  4. They use a backup battery system during electrical interruptions.
Some disadvantages of wired systems:
  1. Wired systems can be difficult to install.
  2. It can be a real challenge to hide all the wiring when installed in an existing home.
  3. Once installed, it can be difficult to remove and take with you if you should move.

Wireless home security systems use radio waves rather than wires or cables, to communicate between the control panel, sensors and cameras.

Advantages of wireless alarm systems:
  1. It’s a great alternative for people living in older homes, condominiums or apartments.
  2. Since wireless systems have their own batteries, they can be installed in locations in a home where there is no electrical access.
  3. The system can be expanded as needed.
  4. Wireless security systems can be connected to a phone and/or computer systems for remote monitoring.
  5. Can be integrated with home automation systems, like ADT’s Pulse.
Some disadvantages of wireless systems:
  1. Sensors will need batteries to operate, so there is a possibility that the batteries will die if they are not checked often.
  2. Components need to be close to the central control panel. This can limit where some sensors are placed.

When it comes to installation a wireless alarm system can be easier when compared to conventional hard-wired systems. In the traditional setup, wires must be run through the home to every entry point and motion sensor, which includes all doors and windows. Wireless home security systems tend to be easier to install, and they’re portable, so in the event of a move you can easily take the system with you.

The winner

You are. While both systems have their advantages and disadvantages, the best system is the one that fits with your family’s lifestyle and needs. A wireless home security system gives you the features you need, plus greater flexibility.


How do i program a key-chain and the smoke detector Simon GE

To program any new sensors first you must access the installer menu by opening the front cover and using buttons typing in the installers code,(4321) is the default code.

Once that is done press the add button, then the sensor/remote button, then trip sensor(keyfob by pressing both the lock and unlock buttons together until the system beeps) or (removing the smoke detector from the base until it beeps).

Once the sensor has been learned it will say keychain remote, press the sensor/remote button repeatedly until it says the correct location, then press done. then enter group code 01 for the keyfob and 26 for the smoke detector. then done.


Honeywell Lynx 5100 Alarm Panel

System Features Available in Edmonton and the Rest of Alberta

  • Integrated Z-Wave providing control and integration of:
    – Thermostats
    – Door locks
    – Lighting
    – Scenes, schedules and rules
    – Local, automatic and remote control via Honeywell Total Connect
  • Garage Door Function
    – Up to three garage doors per system
    – Unique garage door icon
    – View and monitor garage door status
    – Auto-secure feature
    – Remote notification via Honeywell Total Connect™ Remote Services
    – Garage door control*

    • Locally open/close from touchscreen or compatible mobile device
    • Automatically control door via scenes, rules and schedules
    • Remotely open/close via Honeywell Total Connect
  • Push/Pull content through Honeywell Total Connect
    – Weather (one day and five day forecasts)
    – Emergency alerts (tornadoes)
    – Traffic
    – News
    – Dealer/Central station messages (pay your bill, sales opportunities, community news)
    – End-user requests for sales or service
  • Wi-Fi support
    – Alarm communication to AlarmNet® and lifestyle messaging via the user’s Internet connection
    – Enables the L5100 Connect iOS app (available on iTunes®)
  • 4.7″ color graphic touchscreen
    – Resolution 470 x 256 pixels
    – 16.7 million colors
    – Intuitive easy-to-use touchscreen interface
    – Easy to understand icons
    – Menu driven navigation
    – Quick accurate programming
    – Four dedicated keys for everyday functions
  • Advanced Protection Logic™ – With APL enabled, the alarm can be reported even if the system is damaged during the entry and communications delay times. APL can be selected when using Honeywell GSM and IP communicators.
  • Voice announcement of system and zone status
  • Family message center (for user recorded messages)
  • Works with Honeywell Total Connect
    – Remote control of security, garage doors and Z-Wave devices
    – Selected event notifications
  • Voice chime by zone
  • Automatic stay arming
  • Remote phone control
  • Speaker phone operation
  • 16 programmable reminders
  • “Follow me” reminder and system announcements; users can be notified by phone of reminders and system events. Supports two end-user phone numbers.
  • 16 user codes (Installer, Master, plus 14 Secondary, including Duress and Babysitter)
  • Three panic functions
  • Wall or desk mount
  • Viewable event log stores up to 128 events
  • Case tamper
  • Exit error feature (detects difference between an actual alarm and exit alarm caused by leaving a door open after the exit delay expires)
  • RF jam detection
  • Quick Exit feature enables users to leave the premises for a brief time without disarming system
  • Hinged cover for easy installation
  • Real-time clock display

Local Mobility

  • L5100 Connect iOS app† on iTunes®
    – Same functions and GUI as the L5100
    – For iPad®, iPhone® and iPod touch® (works on iOS 4.X, 5.X or 6.X)

Zones and Devices

  • One hardwired zone
  • Up to 64 zones (48 programmable plus 16 keyfob zones)
  • Supports wireless bidirectional keypads
  • Internal 4G GSM radio option
  • ILP5 Internet module option
  • Wi-Fi module option
  • Internal RJ31X option
  • Programmable trigger output

*Not yet available. Additional equipment required.
†L5100 Connect iOS app available in Apple® iTunes® Store for a nominal fee.
iPad, iPhone, iTunes and iPod touch are registered trademarks of Apple Inc. All other trademarks are property of their respective owners.


Home Security Alarm System Solutions for Families

Your family has its own unique security requirements – pets, children, seniors, someone physically challenged – so Monitronics works with you and your Authorized Dealer to assess  your individual living environment – then give you the exact home security alarm system your family needs. 

Customizing your system is a critical step to securing your home. Studies show that a family will use a well-designed, customized system more frequently – in large part because the resulting system works the way it should to meet the needs of the individual homeowner.

Call us at 780-416-0288 or contact us online to learn more about how Monitronics can customize a home security alarm system to meet your family’s unique needs.

We are located in Alberta Canada

Is my home at risk for burglary?

According to the FBI, 1 in every 4 homes nationwide will be burglarized over the next three years. Law-enforcement officials tell us that most burglars spend little if any time planning their break-in – instead choosing what looks like an easy mark. The bottom line? The more you do to keep your home from looking like an easy target, the safer you’ll be.

     Ask yourself:

•  Do you keep extremely valuable property in your house?
•  Do you own jewelry?
•  Do you have one or more television sets? Computers? Other electronic equipment?
•  Is your home on a corner?
•  Does your home have more windows than most?
•  Does your house lack privacy fencing?
•  Do you often leave your home unattended for more than a few hours?
•  Is your home empty when children go to school and parents go to work?
•  Is crime on the rise in your neighborhood? Do you simply want more protection?

If you’ve answered yes to any of these questions, you have a strong reason to turn to a quality home security alarm system from Monitronics. Contact us now to set up your free security evaluation with one of our expert security consultants, who can assess your risks and help you design a system that’s right for you and your family.

What kind of security alarm system is right for my family?

If there’s one thing you can count on in the security business, it’s that all home security alarm systems are not created equal. One-size-fits all systems rarely do fit all – which is why Monitronics believes your family deserves real security and expert monitoring service. 

What makes a quality security alarm system?

Good home security systems can be as diverse as the companies who sell them, but TRi-D-FX with the help of Monitronics believes an effective approach includes :

• Integrated motion sensors, glass break detectors, and door and window contacts
• Equipment that lets you  pinpoint the exact location of alarm triggers
• Efficient communications with your system’s central monitoring station’s operators
• The ability to integrate wireless security devices to arm and disarm systems or sound panic alarms
• Two-way voice communication capabilities
• Up-to-date communications options for homes that use VoIP phone systems like SHAW and TELUS, broadband or other non-traditional telephone lines.

How reliable is monitoring?

The Monitronics Alarm Response Center is UL listed and Five Diamond Certified by the CSAA. But what does that mean?  It means our Monitronics team of professional emergency response representatives and our state-of-the-art monitoring equipment are always on alert, standing by to notify both you and law-enforcement authorities when there’s a breach of your security.

It means our dedicated monitoring team is there to make sure you get the help you need, when you need it. And it means our equipment – and our people — are always on the lookout for power failure, low batteries, phone-line troubles or other critical conditions, making sure your equipment is ready as and when trouble arises.

When it comes to home security, one size does not fit all.  At Monitronics, all of our security systems are customizable, adaptable and designed to grow with you and your family.

Now is the time to secure your home.  The right way.  Install a professionally designed, monitored home security system that meets your specific needs.

That’s life more secure.

How do I get a Monitored Home Security Alarm System? Contact TRi-D-FX Alarms CLICK HERE.


Honeywell MID-7H Android Mobile Internet Device w/ Built-In Wi-Fi

The  Honeywell MID-7H Android Mobile Internet Device w/ Built-In Wi-Fi is one of the newest additions to our stock and it is a great addition at that!

When I was first introduced to the MID-7H I noticed that it came in a Honeywell branded product box with the usual red and white packaging. I proceeded to open the box to get my hands on the cool tablet which lay

Upon opening the product box; I immediately saw the MID-7H tablet. It’s a sleek, black tablet with a 7″ screen. I tried powering up the tablet, but it seems that Honeywell sends them without a charged battery. I looked further into the box and found the power adapter. I also located a little zip-locked baggy that contained the tablet’s user manual, 2-USB adapters, and a set of earphones. They really give you everything you’d need to use it.

I plugged the tablet in and about an hour later it had enough juice to boot up plus some. When the tablet came on; it operated just like any other android tablet would. You get the ‘Slide To Unlock’ screen. I slid the slider and then the home screen was presented to me.

The display of the MID-7H is very nice and has a beautiful color palette. All the familiar icons where there such as ‘Settings’, ‘Browser’, and ‘Gallery’ along with a new one that comes already installed by Honeywell. This app icon is for the L5100 Connect app that controls the LYNX L5100 wireless alarm system. I started the app and it gave me a screen asking me to accept the terms and conditions and I accepted it then told me that it could not detect any L5100 panel on the network.

That is when I realized that I had forgotten to install the L5100-WIFI card into the L5100 panel. I removed the WIFI card from its box and installed it in the L5100 panel. It was a snap, literally. It snaps into place on a connector on the main board. After I installed the card I went into the tools section and entered my master code. I then chose the ‘WiFi Config’ option and scanned for wireless networks. When my network was discovered I chose it and then entered the authentication information. At that point the panel synced up to my network and I was ready to link the MID-7H to the L5100 panel.

I picked up the tablet and started the L5100 Connect app, agreed to the terms, and then the app started looking for my alarm panel on the network. It took a matter of seconds and then I was presented with an interface that resembled the keypad on my Lynx Touch Screen.

As far as the workings of the MID-7H app interface went; it has a lot of the same features as the main panel itself. The only thing I couldn’t access on the MID-7h app was the programming sections. Other than that it had all of the functionality of the L5100. It gave me options to control Z-Wave devices if I had any and gives the option to arm in both ‘Away’ and ‘Stay’ modes.

I really like the tablet because not only can it do all the great things an Android tablet does such as surf the internet, email, games, etc., but it can now be used to control the security of my home.